Keys Without Keys – Designing a Digital Car-Sharing Experience

Industry

Automotive

Type

Mobile App

Keys Without Keys – Designing a Digital Car-Sharing Experience

Industry

Dentsply Sirona

Client

Mobile App

Context

Context

Here's a mind-blowing stat: The average car sits unused 95% of the time, yet represents most families' second-largest investment.

Now imagine you're a Tesla owner. Your $80K Model S is parked at the office while your spouse needs to get to an important meeting across town.

Today's solution? Call an Uber, buy a second car, or awkwardly coordinate physical keys.

This isn't just inconvenient—it's economically insane.

I saw the future of mobility hiding in plain sight: premium car owners who wanted to maximize their investment while maintaining complete control over their most valuable asset.

The challenge? No one had solved the trust equation for high-end vehicle sharing.

Problem

While Uber conquered ride-hailing and traditional car-sharing focused on fleet vehicles, there was a massive white space in peer-to-peer premium vehicle sharing.

The barriers weren't technical, they were psychological:

For Car Owners (The Controllers)

  • "I don't trust others with my $80K investment"

  • "What if someone crashes it, loses it, or uses it inappropriately?"

  • "I need to know where my car is at all times"

  • "I want complete control over who can access it and when"

For Authorized Users (The Requesters)

  • "I don't want to feel like I'm being watched"

  • "The process should be as simple as unlocking my phone"

  • "I need clear guidance on permissions and expectations"

  • "I shouldn't have to hunt for the car or figure out complex logistics"

The opportunity: Create a digital-first experience that makes premium vehicle sharing feel natural, secure, and effortless.

Let’s turn complex products into seamless experiences

I help SaaS teams, founders and companies streamline workflows, boost adoption, and design products users actually love.